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The eDiscovery Paradigm Shift

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Thursday, July 29, 2010

eDiscovery Survey Indicates Judges Demanding More Cooperation and Sighting the Sedona Conference Cooperation Proclamation

The 2010 mid-year survey by Gibson Dunn titled, “2010 Mid-Year Electronic Discovery and Information Law Update“ of 103 eDiscovery decisions issued between January 1, 2010 and June 17, 2010 indicates, among other things, that judges continue to urge litigators to avoid or resolve discovery disputes through cooperation, often explicitly relying on The Sedona Conference® Cooperation Proclamation ("Cooperation Proclamation").

This is very welcome news for the entire industry as it shows that the US judicial system is serious about weeding out or those litigators that have attempted to “play” what they perceived as an immature system with uninformed judges and litigators.

The Gibbs and Dunn survey indicates that courts continue to urge counsel to avoid or resolve discovery disputes through cooperation, often explicitly relying on The Sedona Conference® Cooperation Proclamation ("Cooperation Proclamation").  See Home Design Servs., Inc. v. Trumble, 09-cv-00964, 2010 WL 1435382, at *5 (D. Colo. Apr. 9, 2010) (Shaffer, Mag. J.) (quoting Cooperation Proclamation and stating that counsel "bear a professional responsibility to conduct discovery in a diligent and candid manner"); JSR Micro, Inc. v. QBE Ins. Corp., C-09-03044, 2010 WL 1338152, at *3 (N.D. Cal. Apr. 5, 2010) (Laporte, Mag. J.) (citing Cooperation Proclamation in holding that proper response to uncertainty in definition of term in 30(b)(6) notice would have been to meet and confer rather than "to unilaterally assume a narrow interpretation"); Cartel Asset Mgmt v. Ocwen Fin. Corp., 01-cv-01644, 2010 WL 502721, at *14 (D. Colo. Feb. 8, 2010) (Shaffer, Mag. J.) (instructing counsel "to work together consistent with . . . The Cooperation Proclamation"); Bldg. Erection Servs. Co. v. Am. Bldgs. Co., 09-2104, 2010 WL 135213, *1 (D. Kan. Jan. 13, 2010) (Waxse, Mag. J.) (directing counsel to read Cooperation Proclamation to understand their obligations to work cooperatively).

Even when not specifically citing the Cooperation Proclamation, courts encouraged parties to reach agreement on solutions to e-discovery problems.  See, e.g., Burt Hill, Inc. v. Hassan, No. Civ. A. 09-1285, 2010 WL 419433, at *8, *10 (W.D. Pa. Jan. 29, 2010) (Bissoon, Mag. J.) (ordering parties to meet and confer on scope of defendants' request and search terms); Ross v. Abercrombie & Fitch Co., Nos. 2:05-cv-0819, et al., 2010 WL 1957802, at *13 (S.D. Ohio May 14, 2010) (Kemp, Mag. J.) (ordering parties to meet and confer to devise search protocol). 

An area ripe for increased cooperation is the form of production of ESI, notwithstanding the explicit requirement in Federal Rule of Civil Procedure 26(f) that parties address form of production in their proposed discovery plan.  Recent decisions reinforce that specifying the form of production in discovery protocols or requests for production could avoid many disputes.  See Secure Energy, Inc. v. Coal Synthetics, 4:08CV01719, 2010 WL 597388, at *4 (E.D. Mo. Feb. 17, 2010) (denying plaintiff's motion to compel production of engineering drawings in native format because plaintiff did not specify native production, and defendants "fulfilled their discovery obligations by producing the engineering documents in PDF").  One court required re-production in native format, showing little patience for a party that had produced spreadsheets and emails in a printed format "for no apparent reason other than to make searching their content much more difficult."  Covad Commc'ns Co. v. Revonet, Inc., 06-1892, 2010 WL 1233501, at *3 (D.D.C. Mar. 31, 2010) (Facciola, Mag. J.).

The full text of the Gibson Dunn Report is as follows:

This 2010 Mid-Year Update provides an overview of recent e-discovery developments and trends, based on Gibson Dunn's review of 103 e-discovery decisions issued between January 1 and June 17, 2010. 
The following are highlights:
  • Like last year, sanctions and cooperation were dominant themes in the first half of 2010. 
  • Motions to compel and privilege disputes also continued at a steady pace. 
  • We noted fewer decisions regarding preservation, form of production, and accessibility of data. 
  • Courts have concentrated on more nuanced factual scenarios and discovery disputes arising farther along in the discovery process, such as iterative search terms, protective orders and the application of Federal Rule of Evidence 502. 
  • We also noted a substantial increase in decisions analyzing the interplay between the Fourth Amendment and electronic discovery, as well as cases analyzing individuals' reasonable expectations of privacy in various electronic data. 
  • Courts have begun to engage in the burgeoning arena of e-discovery in the social media context, as the number of cases recognizing evidence from social networking has exploded. 
For more in-depth treatment of these and other related topics, a collection of Gibson Dunn's publications on electronic discovery and information law topics may be found on our website.
Continuing the trend from 2009, courts within every federal circuit have issued at least one e-discovery opinion so far in 2010.  We have observed a more even distribution of opinions among the circuits, however, as opposed to the prevalence of opinions from the Second and Ninth Circuits that we saw in the past.  Even the U.S. Supreme Court decided a case which presented potential e-discovery implications, with its opinion in City of Ontario v. Quon, No. 08-1332, 560 U.S. ___ (June 17, 2010).  State courts remained involved too, and the New Jersey Supreme Court issued an important opinion concerning the attorney-client privilege and an employee's personal use of an employer-issued computer.

Certain courts have taken an active role in providing more guidance and certainty to e-discovery practitioners.  For example, the Seventh Circuit has created an Electronic Discovery Pilot Program, which developed Principles Relating to the Discovery of Electronically Stored Information ("Principles") in order to assist with the administration of the Federal Rules of Civil Procedure ("FRCP") in the context of e-discovery.  The first phase of the Pilot Program concluded in May, and the second phase is expected to develop final Principles.  We will be keeping a close eye on the Seventh Circuit's Pilot Program, which, if successful, has the potential to be adopted in other circuits as well.

With an eye toward the future, we note the continued calls for overhauling the FRCP to provide greater guidance amidst the ever-growing complexities of e-discovery.  This topic was a focus of the May 2010 Conference on Civil Litigation, sponsored by the Advisory Committee on Civil Rules at Duke University.  Potential amendments to the FRCP represent another area that we will be carefully watching for further development.  

2010 Mid-Year Trends in Sanctions

Of the 103 opinions Gibson Dunn analyzed, litigants sought sanctions in 30% (or 31)--compared to 42% in all of 2009--and received sanctions in 68% of those cases (or 21)--compared to 70% in all of 2009.
The most frequently awarded sanctions were the costs and fees associated with the discovery dispute itself.  Of the 21 cases in which courts imposed some kind of sanction, costs and fees were awarded in 14.  See, e.g., Cherrington Asia Ltd. v. A&L Underground Inc., 263 F.R.D. 653, 663 (D. Kan. 2010) (Bostwick, Mag. J.) (imposing sanctions for failing to prepare Rule 30(b)(6) witness to discuss party's e-discovery collection efforts); Bray & Gillespie Mgmt. LLC v. Lexington Ins. Co., No. 6:07-cv-0222-Orl-35KRS, 2010 WL 55595, at *6-7 (M.D. Fla. Jan. 5, 2010) (awarding $75,000 in sanctions in addition to partial dismissal of plaintiffs' claim for damages). 

Courts have continued to impose monetary sanctions on outside counsel for failing to adequately supervise a client's collection and preservation of electronically stored information ("ESI").  In In re A&M Florida Properties, the court sanctioned both the client and its outside attorney, noting that although neither had acted in bad faith, sanctions were appropriate because outside counsel "simply did not understand the technical depths to which electronic discovery can sometimes go."  No. 09-01162, 2010 WL 1418861, at *6-7 (S.D.N.Y. Apr. 7, 2010).  Pitting the client and counsel against each other, the court required counsel and the client to provide facts regarding how to "determine an allocation of the fees and costs among [the client] and its attorneys."  Id. at *7. By contrast, outside attorneys have escaped sanctions where they could demonstrate "significant efforts to comply with their discovery obligations," even if those efforts fell short.  See Qualcomm, Inc. v. Broadcom Corp., No. 05-cv-1958, 2010 WL 1336937, at *2 (S.D. Cal. Apr. 2, 2010) (Major, Mag. J.). 

In its 2008 opinion in Qualcomm, the magistrate judge levied $8.5 million in sanctions against Qualcomm and referred six of its outside counsel to the California State Bar for failing to search the electronic files of key custodians in connection with issues central to the case.  Following a reversal and remand by the district judge, the magistrate judge decided against imposing sanctions on outside counsel after reviewing all the evidence.  (The outside attorneys had been permitted to introduce in their defense information that previously was protected by the attorney-client privilege.)  The magistrate judge observed, however, that "[t]here is still no doubt in this Court's mind that this massive discovery failure resulted from significant mistakes, oversights, and miscommunication on the part of both outside counsel and Qualcomm employees."  Id.; see also Lawson v. Sun Microsystems, Inc., No. 1:07-cv-196-RLY-TAB, 2010 WL 503054, at *3 (S.D. Ind. Feb. 8, 2010) (overturning magistrate judge's imposition of monetary sanctions on outside counsel, on ground that attorneys' behavior was not "wanton").

The most notable and widely reported sanctions cases in the first half of 2010 concerned the imposition of adverse inference sanctions for failure to preserve relevant evidence.  These decisions revealed a split in the level of culpability courts will require before imposing this kind of sanction. 
In the Pension Committee case, Judge Shira A. Scheindlin of the Southern District of New York, author of the famed Zubulake opinions, awarded an adverse inference sanction because a party acted with gross negligence (as opposed to willfulness) in failing to preserve electronic documents.  Pension Comm. of Univ. of Montreal Pension Plan v. Banc of Am. Sec., LLC, 685 F. Supp. 2d 456, 470 (S.D.N.Y. 2010).  The court reasoned that "contemporary standards" of discovery practice rendered the failure to preserve and collect electronic files from key witnesses "grossly negligent," and therefore worthy of the severe sanction of an adverse inference, even without proof of intentional misconduct.  Id. at 471; see also Diocese of Harrisburg v. Summix Dev. Co., No. 1:07-CV-2283, 2010 WL 2034699, at *1-2 (M.D. Pa. May 18, 2010) (imposing adverse inference despite no allegation of bad faith); Passlogix, Inc. v. 2FA Tech., LLC, No. 08 Civ. 10986, 2010 WL 1702216, at *26 (S.D.N.Y. Apr. 27, 2010) (echoing Pension Comm. in holding that "where the spoiling party [is] merely negligent, the innocent party must prove both relevance and prejudice in order to justify the imposition of a severe sanction"); Kwon v. Costco Wholesale Corp., Civ. No. 08-00360, 2010 WL 571941, at *3 (D. Haw. Feb. 17, 2010) (imposing adverse inference sanction because party knew or should have known of relevance of destroyed videotape).  For more detailed analysis of the Pension Committee opinion, see Gibson Dunn attorneys Gareth Evans and Farrah Pepper's article, "E-Discovery Principles Revisited."

Similarly, in Wilson v. Thorn Energy, LLC, No. 08 Civ. 9009 (FM), 2010 WL 1712236 (S.D.N.Y. Mar. 15, 2010) (Maas, Mag. J.), the court imposed an adverse inference sanction for gross negligence where the defendants had lost all data relevant to a large transaction when a USB drive was erased.  Id. at *3.  The Wilson decision declined to apply the protections of Federal Rule of Civil Procedure 37(e), which provides a "safe harbor" "for failing to provide electronically stored information lost as a result of the routine, good-faith operation of an electronic information system," as the erasure occurred outside of any routine document management procedures.  Id.

In contrast with these cases, courts in other circuits have required a showing of willfulness before imposing an adverse inference, and have held that even grossly negligent electronic discovery failures are insufficient to impose such a severe sanction.  See Rimkus Consulting Group, Inc. v. Cammarata, 688 F. Supp. 2d 598, 615-17 (S.D. Tex. Feb. 19, 2010); see also OCE N. Am., Inc. v. Brazeau, No. 09 C 2381, 2010 U.S. Dist. LEXIS 25523 at *19 (N.D. Ill. Mar. 18, 2010) (refusing to impose adverse inference sanction because defendant "did not know he had the option or ability" to preserve instant messages until after litigation began and plaintiff had no evidence of harm). 

Judge Lee Rosenthal, Chair of the Judicial Conference Committee on Rules of Practice and Procedure, noted in Rimkus that the Fifth, Seventh, Eighth, Tenth, Eleventh, and D.C. Circuits all appear to require bad faith to impose adverse inference instructions, while the First, Fourth, and Ninth Circuits "hold that bad faith is not essential . . . if there is severe prejudice."  Rimkus, 688 F. Supp. 2d at 614.  The Second Circuit allows an adverse inference sanction for "negligent destruction of evidence because each party should bear the risk of its own negligence."  Id. at 615 (quoting Residential Funding Corp. v. DeGeorge Fin. Corp., 306 F.3d 99, 108 (2d Cir. 2002)).  The Third Circuit "balance[s] the degree of fault and prejudice."  Id. at 614-15. 
While acknowledging that Pension Committee did a "great service by laying out a careful analysis of spoliation and sanctions issues in electronic discovery," id. at 611, Judge Rosenthal observed in Rimkus that "circuit differences in the level of culpability necessary for an adverse inference instruction limit the applicability of the Pension Committee approach."  Id. at 615.

Although courts demonstrated their willingness to impose sanctions on parties and counsel, there appears to be reluctance in most circuits to impose the harsher sanctions of dismissal and adverse inferences, particularly in the absence of intentional misconduct.  Only one court thus far in 2010 has granted dismissal or default judgment for electronic discovery shortcomings--and even in that case, the court limited the dismissal to only certain claims and allowed the remainder of the plaintiff's claims to proceed.  Bray & Gillespie, 2010 WL 55595, at *6.  In Bray & Gillespie, the plaintiff failed to produce electronic records in response to a clearly worded request from the defendant and three court orders compelling the plaintiff to produce the records.  Id. at *5.  The court found this conduct "willful and in bad faith," and dismissed with prejudice certain claims relevant to the unproduced records.  Id. at *6.


2010 Mid-Year Trends in Preservation

The 2010 opinions addressing the preservation of electronic evidence continued to emphasize that the duty to preserve ESI may be triggered before the filing of a complaint.  See, e.g., Pension Comm., 2010 WL 184312, at *4 (noting that plaintiff's ability to control timing of lawsuit can trigger plaintiff's duty to preserve evidence prior to litigation); Crown Castle USA Inc. v. Fred A. Nudd Corp., No. 05-CV-6163T, 2010 WL 1286366, at *6, 10 (W.D.N.Y. Mar. 31, 2010) (Payson, Mag. J.) (finding that plaintiff's duty to preserve documents arose several months before litigation commenced when plaintiff began labeling communications as privileged and hired litigation counsel). 

Courts also continued to hold that parties need to preserve ESI that is stored in formats other than email, including "outlier ESI" and ephemeral data that might otherwise be overlooked.  See OCE N. Am., 2010 U.S. Dist. LEXIS 25523, at *18 (duty to preserve instant messages); Passlogix, 2010 WL 1702216, at *24, 28 (duty to preserve Skype messages); Wilson, 2010 WL 1712236, at *2 (duty to preserve USB flash drive).  For more detail on the preservation obligations for outlier ESI, see Gibson Dunn attorney Farrah Pepper's article, "Honey, I Forgot the Cell Phone: The 411 on 'Outlier' ESI."  For more detail on the preservation obligations for ephemeral data, see Gibson Dunn attorneys Jennifer Rearden and Farrah Pepper's article, "Oh No, Ephemeral Data!".

In the first half of 2010, courts placed increased responsibility on parties and counsel to ensure that preservation measures are effectively implemented.  See, e.g., Pension Comm., 685 F. Supp. 2d at 473 (remarking that litigation hold memo must "direct employees to preserve all relevant records" and noting that counsel should "specifically instruct" parties not to destroy their records (emphasis in original)); Jones v. Bremen High Sch. Dist. 228, No. 08 C 3548, 2010 WL 2106640, at *10 (N.D. Ill. May 25, 2010) (Cox, Mag. J.) (imposing sanctions where in-house counsel relied on employees to self-identify whether to preserve documents); John B. v. Goetz, No. 3:98-0168, 2010 U.S. Dist. LEXIS 8821, at *85 (M.D. Tenn. Jan. 28, 2010) (concluding that "even if the . . . litigation hold memorandum were distributed, there was not any implementation of its provisions," constituting gross negligence). 

Several courts emphasized that the litigation hold must be written (as opposed to oral) and communicated to all key employees.  Judge Scheindlin in Pension Comm. went so far as to presume that relevant documents had been destroyed where a proper litigation hold was not implemented.  See Pension Comm., 685 F. Supp. 2d at 463 (opining that where a party "fail[s] to timely institute written litigation holds . . . , there can be little doubt that some documents were lost or destroyed.").  Similarly, in Crown Castle the court found that the failure of outside and inside counsel to undertake any efforts "to implement" a litigation hold constituted gross negligence.  Crown Castle, 2010 WL 1286366, at *13; see also Melendres v. Arpaio, No. CV-07-2513, 2010 WL 582189, at *7 (D. Ariz. Feb. 12, 2010) (same). 
Historically, the propriety of preservation efforts had been judged in a fact-specific manner according to what was reasonable under the circumstances of a given case.  Reflecting the maturation of e-discovery law, courts this year have stated that, going forward, what is reasonable will be judged instead according to "clearly established applicable standards," Rimkus, 2010 WL 645253, at *6, which "have been set by years of judicial decisions."  Pension Comm., 685 F. Supp. 2d at 464. 

According to Judge Scheindlin, the failure to take certain actions will almost certainly constitute gross negligence, including "issu[ing] a litigation hold; identify[ing] all of the key players and ensur[ing] that their electronic and paper records are preserved; ceas[ing] the deletion of email or preserv[ing] the records of former employees that are in a party's possession, custody, or control; and preserv[ing] backup tapes when they are the sole source of relevant information."  Id. at 471.  Another court noted that parties would be well advised to proactively document all specific preservation efforts they have taken.  See Crown Castle, 2010 WL 1286366, at *12 (noting that record failed to reveal steps taken to implement litigation hold and issuing monetary sanctions).

2010 Mid-Year Trends in Search Methodology

The growing body of law regarding the adequacy of search terms reflects that courts are increasingly examining the mechanics of e-discovery.  So far this year, several courts have refused to compel productions where the requesting party could not justify its proposed search terms.  See, e.g., Seger v. Ernest-Spencer, Inc., No. 8:08CV75, 2010 WL 378113, at *9 (D. Neb. Jan. 26, 2010) (Thalken, Mag. J.) (denying motion to compel where defendant failed to show relevance of information sought by each of its 24 proposed search terms); Bellinger v. Astrue, CV-06-321 (CBA), 2010 WL 1270003, at *6-7 (E.D.N.Y. Apr. 1, 2010) (Gold, Mag. J.) (denying motion to compel where plaintiff offered no reason for propounding broad range of search terms long after initial searches were conducted and results culled).  One court sanctioned a requesting party that refused to "reasonably narrow" document requests through specific search terms or place limits on the number of custodians whose files would be searched, despite the responding parties' "numerous attempts" to meet and confer.  See Edelen v. Campbell Soup Co., 265 F.R.D. 676, 683, 692-93 (N.D. Ga. 2010).

Several courts nevertheless declined to take an active role in the design of search terms or specific search methodology.  In a dispute over keyword search techniques, one court observed that "[n]either lawyers nor judges are generally qualified to opine that certain search terms or files are more or less likely to produce information than those keywords or data actually used or reviewed."  Eurand, Inc. v. Mylan Pharms., Inc., 266 F.R.D. 79, 84 (D. Del. Apr. 13, 2010) (Thynge, Mag. J.).  While the court ordered the producing party to conduct another search, it refused to "enter the wilderness of keyword search usage and is not directing the appropriate search terms for plaintiffs to employ."  Id. at 85 n.31.  This echoes similar discomfort expressed last year in William A. Gross Constr. Assocs. v. American Mfrs. Mut. Ins. Co., 256 F.R.D. 134, 135-36 (S.D.N.Y. 2009) (Peck, Mag. J.) and United States v. O'Keefe, 537 F. Supp. 2d 14, 24 (D.D.C. 2008) (Facciola, Mag. J.)

In a growing number of Fourth Amendment cases involving e-discovery, courts tended to uphold the government's search of ESI even where a search warrant lacked particularized search methodologies.  See United States v. Kernell, No. 3:08-CR-142, 2010 WL 1491873, at *7-9, *14 (E.D. Tenn. Mar. 31, 2010) (Shirley, Mag. J.) (holding that forensic analysis of data on defendant's computer did not violate Fourth Amendment, even though search warrant did not contain written search methodology); United States v. Blake, No. 1:08-cr-0284 OWW, 2010 WL 702958, at *4 (E.D. Cal. Feb. 25, 2010) (stating it would be "unrealistic" to require that warrant specify "a particular program or specific search terms"); United States v. Bowen, No. S1 07 Cr. 961 (LBS), 2010 WL 710829, at *3 (S.D.N.Y. Feb. 17, 2010) ("Courts are ill-suited to constrain law enforcement to certain search-terms or methodologies in advance" and Fourth Amendment does not require search warrant to specify computer search methodology).

2010 Mid-Year Trends in Cooperation

Courts continue to urge counsel to avoid or resolve discovery disputes through cooperation, often explicitly relying on The Sedona Conference® Cooperation Proclamation ("Cooperation Proclamation").  See Home Design Servs., Inc. v. Trumble, 09-cv-00964, 2010 WL 1435382, at *5 (D. Colo. Apr. 9, 2010) (Shaffer, Mag. J.) (quoting Cooperation Proclamation and stating that counsel "bear a professional responsibility to conduct discovery in a diligent and candid manner"); JSR Micro, Inc. v. QBE Ins. Corp., C-09-03044, 2010 WL 1338152, at *3 (N.D. Cal. Apr. 5, 2010) (Laporte, Mag. J.) (citing Cooperation Proclamation in holding that proper response to uncertainty in definition of term in 30(b)(6) notice would have been to meet and confer rather than "to unilaterally assume a narrow interpretation"); Cartel Asset Mgmt v. Ocwen Fin. Corp., 01-cv-01644, 2010 WL 502721, at *14 (D. Colo. Feb. 8, 2010) (Shaffer, Mag. J.) (instructing counsel "to work together consistent with . . . The Cooperation Proclamation"); Bldg. Erection Servs. Co. v. Am. Bldgs. Co., 09-2104, 2010 WL 135213, *1 (D. Kan. Jan. 13, 2010) (Waxse, Mag. J.) (directing counsel to read Cooperation Proclamation to understand their obligations to work cooperatively).

Even when not specifically citing the Cooperation Proclamation, courts encouraged parties to reach agreement on solutions to e-discovery problems.  See, e.g., Burt Hill, Inc. v. Hassan, No. Civ. A. 09-1285, 2010 WL 419433, at *8, *10 (W.D. Pa. Jan. 29, 2010) (Bissoon, Mag. J.) (ordering parties to meet and confer on scope of defendants' request and search terms); Ross v. Abercrombie & Fitch Co., Nos. 2:05-cv-0819, et al., 2010 WL 1957802, at *13 (S.D. Ohio May 14, 2010) (Kemp, Mag. J.) (ordering parties to meet and confer to devise search protocol). 

An area ripe for increased cooperation is the form of production of ESI, notwithstanding the explicit requirement in Federal Rule of Civil Procedure 26(f) that parties address form of production in their proposed discovery plan.  Recent decisions reinforce that specifying the form of production in discovery protocols or requests for production could avoid many disputes.  See Secure Energy, Inc. v. Coal Synthetics, 4:08CV01719, 2010 WL 597388, at *4 (E.D. Mo. Feb. 17, 2010) (denying plaintiff's motion to compel production of engineering drawings in native format because plaintiff did not specify native production, and defendants "fulfilled their discovery obligations by producing the engineering documents in PDF").  One court required re-production in native format, showing little patience for a party that had produced spreadsheets and emails in a printed format "for no apparent reason other than to make searching their content much more difficult."  Covad Commc'ns Co. v. Revonet, Inc., 06-1892, 2010 WL 1233501, at *3 (D.D.C. Mar. 31, 2010) (Facciola, Mag. J.).

2010 Mid-Year Trends in Proportionality

Courts continued to demonstrate an awareness of the burdens associated with collecting, searching and producing ESI.  In evaluating claims of burden thus far in 2010, courts have often relied on statements from parties' technical consultants, suggesting that parties would do well to submit such statements in disputes over burden.  See, e.g., Universal Delaware, Inc. v. Comdata Corp., 07-1078, 2010 WL 1381225, *7 (E.D. Pa. Mar. 31, 2010) (Perkin, Mag. J.) (relying on opinion of "electronic evidence consultant" for advice on construction of least-expensive search database); Seger, 2010 WL 378113, at *8 (reviewing affidavit from "the Director of Information Technology and Architecture" that production requests are "overly broad" and would be "costly"); Rodriguez-Torres v. Gov't Dvlp't Bank of Puerto Rico, 265 F.R.D. 40, 44 (D.P.R. Jan. 20, 2010) (citing consultant's report regarding cost of producing requested ESI). 
Where litigants made a sufficient showing of undue burden--e.g., that the expense was disproportionate to the anticipated benefit--courts denied discovery.  See, e.g., Rodriguez-Torres, 265 F.R.D. at 44 (denying plaintiff's motion to compel production of emails over 3-year period on grounds that "the ESI requested is not reasonably accessible because of the undue burden and cost").  Courts also ordered limitations on the number of search terms, the number of custodians, and the length of time covered.  See, e.g., Edelen, 265 F.R.D. at 693; Rosenbaum v. Becker & Poliakoff, P.A., 08-CV-81004, 2010 WL 623699, at *9 (S.D. Fla. Feb. 23, 2010) (Johnson, Mag. J.) (applying "rule of proportionality" to limit defendant's search for responsive documents to 6-month period, rather than plaintiff's requested 18-month period).

2010 Mid-Year Trends in Privilege Waiver

Courts continued to interpret the requirements of Federal Rule of Evidence 502, enacted in 2008 to provide uniform rules governing the waiver of attorney-client privilege and work product protection due to inadvertent disclosure of privileged communications.  Several decisions addressed Rule 502(b), which provides that disclosure of privileged or protected material is not a waiver if the disclosure is "inadvertent," the holder of the privilege or protection took "reasonable steps to prevent the disclosure," and upon discovery the holder "promptly took reasonable steps to rectify the error." 

Under the second element of Rule 502(b)--whether a party took "reasonable steps" to prevent disclosure--courts continued to develop methods to analyze whether a party reasonably designed its production methodology.  In doing so, courts have considered the volume of documents produced as compared to the number of inadvertent disclosures; the use of third-party vendors and software to assist the review and production; and the use and reliability of keyword searches.  See, e.g., Mt. Hawley Ins. Co. v. Felman Prod., Inc., No. 3:09-CV-00481, 2010 WL 1990555, at *13 (S.D. W. Va. May 18, 2010) (Stanley, Mag. J.) (holding that precautions taken to prevent disclosures were not reasonable, as large number of inadvertent disclosures demonstrated lack of care, and party had failed to test keyword searches by appropriate sampling, therefore waiving any protections under Rule 502(b)); Edelen, 265 F.R.D. at 682 (holding no waiver under Rule 502(b) "[g]iven that only four pages out of a more than 2000 page production were privileged [and] the documents were checked by three different attorneys prior to production"). 

2010 Mid-Year Trends in Employer/Employee Data Privacy

Two notable cases from the first half of 2010 addressed the issue of electronic communications in the employment context.  These cases highlight the importance of an employer's technology usage policy to determine whether employees have a reasonable expectation of privacy in their electronic communications.
In March, the Supreme Court of New Jersey decided Stengart v. Loving Care Agency, Inc., 990 A.2d 650 (N.J. 2010), and held that the attorney-client privilege protected email messages sent by an employee-plaintiff to her attorney on her work-issued laptop through a personal, web-based email account.  The court also held that the employer-defendant's attorneys could be subject to sanctions because they had read the emails and failed to notify the plaintiff.  The employer's technology-usage policy warned that emails were "not to be considered private or personal," but did not address personal, web-based email accounts, and also permitted "occasional" personal email use.  Id. at 657. 

The court further held that the employee had a reasonable expectation of privacy in her emails due to (1) the ambiguity in the technology usage policy; (2) her use of a personal, password-protected, web-based email account; and (3) the reasonable steps she took to keep her attorney-client discussions confidential, including not saving her password on her work computer.  Id. at 665.  Indeed, noting "the important public policy concerns underlying the attorney-client privilege," the court expressed doubt whether any technology-usage policy could trump attorney-client privilege in this situation.  Id.

Additionally, on June 17, the United States Supreme Court decided City of Ontario v. Quon, No. 08-1332, 560 U.S. ___ (June 17, 2010).  Quon involved a SWAT-team member who had used his city-issued, text-messaging pager for personal communications.  No official city policy governed use of the pagers in particular, but the city's general technology usage policy specified that email and Internet usage would be monitored.  The formal policy, however, was accompanied by an informal policy that supervisors would not audit employees' text messages as long as the employees paid any overage fees.  After a supervisor requested transcripts of Quon's text messages, Quon sued, alleging, among other claims, violations of the Stored Communications Act and the Fourth Amendment.  On appeal, the Ninth Circuit held that users of text messages have a reasonable expectation of privacy in the content of their text messages, analogizing text messages to letters and emails.  In particular, the Ninth Circuit held that the "operational realities" of the employer--which had given employees reason to believe that their text messages would not be audited as long as they paid any overage fees--created a reasonable expectation of privacy for the employee, despite the employee's assent to a contrary formal policy.  Quon v. Arch Wireless Operating Co., 529 F.3d 892, 907 (9th Cir. 2008).  The Ninth Circuit held that the city's search of Quon's text messages was not reasonable in scope.  Id. at 908.

In an opinion authored by Justice Kennedy, the Supreme Court reversed and held that the city's search of the text messages was reasonable.  The Court declined, however, to address the privacy expectations of employees using employer-provided communications devices.  The Court cautioned against the judiciary "elaborating too fully on the Fourth Amendment implications of emerging technology before its role in society has become clear."  Quon, No. 08-1332, slip op. at 10.  Fearing that a "broad holding concerning employees' privacy expectations vis-á-vis employer-provided technological equipment might have implications for future cases that cannot be predicted," the Court decided the case on narrow grounds by assuming arguendo that Quon had a reasonable expectation of privacy in his text messages before finding the city's search to be reasonable.  Id. at 12.

The Court's ruling in Quon revealed the Court's hesitancy to tackle issues of privacy relating to emerging technologies.  As Justice Kennedy explained: "[r]apid changes in the dynamics of communication and information transmission are evident not just in the technology itself but in what society accepts as proper behavior . . . .  At present, it is uncertain how workplace norms, and the law's treatment of them, will evolve."  Id. at 11.  Justice Scalia took a contrary view in his concurrence, stating that "[a]pplying the Fourth Amendment to new technologies may sometimes be difficult, but when it is necessary to decide a case we have no choice. . . .  The-times-they-are-a-changin' is a feeble excuse for disregard of duty."  Quon, No. 08-1332, slip op. at 2 (Scalia, J., concurring in judgment).

Although Quon failed to offer new guidance on key areas of best practices and principles for technology and information management, it highlights the importance of employer technology usage policies.  A prudent employer may wish to expressly include text messaging (or other forms of electronic communications) in its written technology usage policies or else risk waiving its right to audit such data.  Furthermore, the Supreme Court has left the door open for other courts to address the issue of an employee's right to privacy in his or her electronic communications.  For more on the implications of the Quon decision, see Gibson Dunn client alert, "Unanimous U.S. Supreme Court Ruling in Quon Highlights Importance of Employer Technology-Usage and Privacy Policies," and Gibson Dunn attorneys Farrah Pepper and Jeffrey Coren's article, "Quon Could Have Consequences for E-Discovery."

2010 Mid-Year Trends in Social Networking and E-Discovery

Information found on social networking sites continues to regularly appear as evidence in courtrooms around the country in both civil and criminal cases.  In a termination of parental rights case, the child's use of inappropriate language on Facebook after midnight was offered as proof of lack of parental supervision.  In re S.A., No. 10-0203, 2010 WL 1881524, at *2 (Iowa Ct. App. May 12, 2010).  In Evans v. Bayer, a high school student successfully claimed that her free speech rights were violated when she was suspended for creating a group on Facebook entitled "Ms. Sarah Phelps is the worst teacher I've ever met."  684 F. Supp. 2d 1365, 1377 (S.D. Fla. 2010) (Garber, Mag. J.).  The court held that the student's right to off-campus free speech was clearly established, even if a social networking website was a novel medium.  Id. at 1375; see also Partee v. United Recovery Group, No. CV 09-9180, 2010 WL 1816705, at *2 (C.D. Cal. May 3, 2010) (introducing evidence from plaintiff's MySpace page); Zamecnik v. Indian Prairie Sch. Dist. No. 204 Bd. of Educ., No. 07 C 1586, 2010 WL 1781771, at *6 (N.D. Ill. Apr. 29, 2010) (noting number of people joining Facebook page as evidence); United States v. Gagnon, No. 10-52-B-W, 2010 WL 1710066, at *3 (D. Me. Apr. 23, 2010) (Kravchuk, Mag. J.) (accepting evidence from Facebook page); Sedie v. United States, No. C-08-04417, 2010 WL 1644252, at *23 (N.D. Cal. Apr. 21, 2010) (Laporte, Mag. J.) (introducing evidence from plaintiff's MySpace and Facebook pages to dispute personal injury claims); Steinberg v. Young, No. 09-11836, 2010 WL 1286606, at *7-8 (E.D. Mich. Mar. 31, 2010) (accepting evidence from LinkedIn profile); United States v. Beckett, No. 09-10579, 2010 WL 776049, at *2 (11th Cir. Mar. 9, 2010) (accepting evidence from MySpace page).

Courts that have considered the issue acknowledge that discovery from social networking sites may carry different privacy concerns than traditional discovery.  In EEOC v. Simply Storage Management, LLC, No. 1:09-cv-1223 (S.D. Ind. May 11, 2010) (Lynch, Mag. J.), the defendant sought discovery from the plaintiffs' Facebook and MySpace accounts, because plaintiffs' "emotional health" was in issue.  Id. at 3. The court allowed the discovery, observing that "[i]t is reasonable to expect severe emotional or mental injury to manifest itself in some [social networking] content."  Id. at 8.  Plaintiffs and defendant disagreed on the scope of information to be discovered, with plaintiffs fearing that the information discovered could embarrass them.  Id. at 12.  The court discounted this argument, noting that the production of information posted to Facebook or MySpace had already been shared "with at least one other person through private messages or a larger number of people through postings."  Id.  In another case where a party raised privacy concerns about the public dissemination of photographs she had already posted to her Facebook account, the magistrate judge offered to create a Facebook account for himself "[i]f [the parties] will accept the Magistrate Judge as a 'friend' on Facebook for the sole purpose of reviewing photographs and related comments in camera."  Barnes v. CUS Nashville, LLC, No. 3:09-cv-00764, 2010 WL 2265668, at *1 (M.D. Tenn. June 3, 2010) (Brown, Mag. J.).

While to our knowledge no court has yet imposed an obligation to preserve and search electronic data located on social networking sites, we expect that such decisions may not be far off. 

2010 Mid-Year Trends in Cross-Border and International Discovery

We have observed an increasing trend of United States courts compelling cross-border discovery from both parties and non-parties, even where foreign law bars production of the information.  In three decisions involving blocking statutes from foreign countries, courts ordered the requested discovery over the objection that foreign law prohibited the disclosure.  See AccessData Corp. v. ALSTE Techs., No. 2:08cv569, 2010 WL 318477, at *7 (D. Utah Jan. 21, 2010) (Warner, Mag. J.) (ordering party discovery from Germany); Gucci Am., Inc. v. Curveal Fashion, No. 09 Civ. 8458, 2010 WL 808639, at *8 (S.D.N.Y. Mar 8, 2010) (Katz, Mag. J.) (ordering non-party discovery from Malaysia); In re Air Cargo Shipping Srvs. Antitrust Litig., No. 06-MD-1775, 2010 WL 1189341, at *5 (E.D.N.Y. Mar. 29, 2010) (Pohorelsky, Mag. J.) (ordering party discovery from France).

In AccessData and Air Cargo, defendants each resisted document requests by claiming that the blocking statutes of Germany and France, respectively, barred the discovery.  In each case, the court reaffirmed that "[i]t is well settled that such [blocking] statutes do not deprive an American court of the power to order a party subject to its jurisdiction to produce evidence even though the act of production may violate that statute."  AccessData, 2010 WL 318477, at *2 (quoting Societe Nationale Industrielle Aerospatiale v. United States District Court, 482 U.S. 522, 544 (1987)); Air Cargo, 2010 WL 1189341, at *1 (citing same).

The Gucci decision is particularly notable in that it involved discovery sought from a non-party, as courts are generally less willing to impose burdens on non-parties.  Gucci Am., 2010 WL 808639, at *2.  The plaintiff sought documents from the parent of a Malaysian bank, which objected on the grounds that disclosure of the documents could result in a three-year prison sentence or $900,000 fine under Malaysian banking law.  Id. at *7.  The U.S. court balanced the possibility of criminal sanctions against the plaintiff's need for the documents and ability to get the information from other sources, and concluded that the documents should be produced.  As for the potential hardship to the non-party, the court stated that, "[w]hile the penalties are not insignificant, the Court cannot conclude that the prospect of significant hardship is anything more than mere speculation."  Id.  Without any compelling evidence that the blocking statute would in fact be enforced against the non-party, the court discounted the potential hardship.  When several weeks later the non-party still had not complied with the order, the court held the non-party in contempt and subjected it to a daily fine of $10,000.00.  Gucci Am., Inc. v. Curveal Fashion, No. 09 Civ. 8458 (RJS) (S.D.N.Y. May 28, 2010). 

2010 Mid-Year Trends in Government E-Discovery Responsibilities

Courts have continued to treat the government no differently from private parties in the e-discovery context, suggesting they do not believe that the government has any duties or responsibilities distinct from those of private litigants.  See Melendres, 2010 WL 582189, at *6 (refusing to distinguish local sheriff's office from private entities when applying sanctions for document destruction); MVB Mortgage Corp. v. FDIC, No. 2:08-cv-771, 2010 WL 582641, at *4  (S.D. Ohio Feb. 11, 2010) (Kemp, Mag. J.) (including FDIC in requirement to produce otherwise privileged emails released to expert witnesses); Gerber v. Down East Community Hospital, 266 F.R.D. 29, 35-36 (D. Me. 2010) (Kravchuk, Mag. J.) (imposing identical ESI privilege log obligations on government and private parties).

We have observed a growing number of cases in which courts have struggled to define the scope of Fourth Amendment limitations on the government's power to collect and review electronic information.  A number of decisions examined the extent of a user's reasonable expectations of privacy when sharing information electronically.  For example, courts have continued to hold that no reasonable expectation of privacy exists in files accessed from peer-to-peer file sharing networks.  See United States v. Borowy, 595 F.3d 1045, 1048 (9th Cir. 2010); United States v. Ladeau, Crim. No. 09-40021-FDS, 2010 WL 1427523, at *5 (D. Mass. Apr. 7, 2010).  Courts also considered whether a reasonable expectation of privacy exists in email correspondence, and concluded that it does not.  In Rehberg v. Paulk, the Eleventh Circuit held that a person "loses a reasonable expectation of privacy in e-mails, at least after the e-mail is sent to and received by a third party."  598 F.3d 1268, 1281 (11th Cir. 2010).  Although not a Fourth Amendment case, a New York court opined that "the concept of internet privacy is a fallacy upon which no one should rely," and while "some may view emails as tantamount to a postal letter which is afforded some level of privacy . . . in general, emails are more akin to a postcard, as they are less secure and can easily be viewed by a passerby."  People v. Klapper, No. 2009NY032282, 2010 WL 1704796, at *1, *5 (N.Y. City Crim. Ct. Apr. 28, 2010).
The first half of 2010 saw two circuit splits on Fourth Amendment e-discovery issues.  First, in United States v. King, the Third Circuit held that where an owner of a computer consented to its seizure, a device owned by a third party that was installed on that computer (such as a hard drive) also could be seized and searched, despite that third party's objection.  No. 09-1861, 2010 WL 1729733, at *7 (3d Cir. Apr. 30, 2010).  This opinion limited the Supreme Court's holding in Georgia v. Randolph, 547 U.S. 103 (2006), which had held that a present and objecting resident can override another resident's consent to search, to residences only and not personal property.  2010 WL 1729733, at *5-6.  In so holding, King explicitly disagreed with the Ninth Circuit's holding in United States v. Murphy, 516 F.3d 1117 (9th Cir. 2008), which had interpreted Randolph to include not only residences but also personal property.  2010 WL 1729733, at *7. 

Second, both the Seventh and Fourth Circuits issued opinions that contrasted with last year's Ninth Circuit decision in United States v. Comprehensive Drug Testing, Inc., 579 F.3d 989 (9th Cir. 2009).  In United States v. Mann, the Seventh Circuit determined that a "plain view" exception existed in searches of computers using forensic software where the search exceeded the scope of the warrant.  592 F.3d 779, 782-85 (7th Cir. 2010).  The court stated that the problem inherent in attempting to strictly limit computer searches to fit within the direct scope of a warrant is "in the fact that [the sought images] could be nearly anywhere . . . [and] may be manipulated to hide their true contents."  Id. at 782.  The Fourth Circuit also found a "plain view" exception in United States v. Williams, 592 F.3d 511 (4th Cir. 2010).  There, the court expressly rejected the Tenth Circuit's opinion in United States. v. Carey, 172 F.3d 1268 (10th Cir. 1999), which had held that the inadvertence requirement of the plain view exception disallowed the search of computers and electronic media when evidence indicated that the officer's actual purpose was to use the warrant to find "unauthorized" evidence.  Williams, 592 F.3d at 522.  The panel held that Carey directly conflicted with Supreme Court precedent holding that the scope of a warrant is defined objectively by its terms and not by an officer's subjective expectations.  Id. (citing Maryland v. Garrison, 480 U.S. 79, 84 (1987)). 

In two First Amendment decisions, courts denied subpoena requests to obtain from internet service providers the identity of parties anonymously posting controversial electronic communications.  See A.Z. v. Doe, No. A-5060-08T3, 2010 WL 816647, at *1 (N.J. Mar. 8, 2010) (applying strict standard to hold that First Amendment did not allow issuance of subpoena to retrieve identity of anonymous email sender sought in defamation claim); McVicker v. King, No. 02-09-cv-00436, 2010 WL 597468, at *8 (W.D. Pa. Mar. 3, 2010) (quashing subpoena request on First Amendment grounds).  Addressing the Fifth Amendment's testimonial privilege, the court in Burt Hill held that this privilege did not attach to electronic documents whose existence and exact location were a foregone conclusion.  2010 WL 55715, at *2-3.

Conclusion

This year has already been an exciting one for e-discovery developments and Gibson Dunn will continue to track the latest trends.  Look for updates from Gibson Dunn whenever a major opinion is issued, and stay tuned for our 2010 Year-End Report.

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Sunday, January 4, 2009

2009 eDiscovery Predictions and Trends

In the process of completing my research to write my first annual 2009 eDiscovery Predictions and Trends, I came across an excellent guest Blog post titled "2009 Predictions and Trends" on the e-Discovery Team Blog by Sonya Sigler, General Counsel and V.P. of Business Development at Cataphora, Inc.

And although this will not replace my 2009 eDiscovery Predictions and Trends, I thought that it provided some outstanding insight into what we should all expect in 2009. The major topics of her predictions fall into the following categories:
  • Cooperation and Collaboration
  • Controlling Costs
  • Effective Information Management
  • Using Technology to Your Advantage
  • Industry Turmoil
  • Competence
Cooperation and Collaboration
I agree 100% with Sony'a observation that widespread adherence to the Sedona Conference Cooperation Proclamation is going to be a major trend in 2009. In late 2007 and early 2008, I found both inside and outside counsel very reluctant to want to even start to think about cooperation and collaboration and the tasks required to fulfill the requirements of the new Federal Rules of Civil Procedure. However, as 2008 progressed, I believe that everyone in the eDiscovery industry that was paying attenti0n realized that cooperation and collaboration among all the parties to a matter was the most important tenant of the new rules. And, I predict in 2009 that litigators that don't follow this trend will suffer the harsh realities of both sanctions and the scorn of their clients.

Controlling Costs
I started to see corporations become more concerned with costs in the 2nd half of 2008 and agree with Sonya that controlling costs will be one of the big trends in 2009. Both the vendors and the law firms have had a 24-36 month free ride with the ability to charge just about anything that they thought that they could get away with. However, I think that this cash cow has come to and end with the corporations and their insurance companies educating themselves on what eDiscovery should actually cost. I would add to the prediction that we will also see numerous vendors and service providers entry the national eDiscovery scene in 2009 with products and services at dramatically reduced prices.

Effective Information Management
As Sonya predicts, I definitely see 2009 as the year in which General Counsel, outside counsel and the Information Technology (IT) groups begin to truly cooperate on finding and analyzing Electronically Stored Information (ESI) for Early Case Assessment (ECA) and ongoing document retention policies and systems. I also predict that 2009 will see new and less expensive cloud computing based ECA and document retention platforms emerge.

Using Technology to Your Advantage
Although I agree with just about everything that Sonya pointed out in regards to what basically amounts to using the new eDiscovery technologies to your advantage, I was particularly interested in her predictions for the use of search technology. I fielded lots of questions regarding the use of conceptual or semantic search in 2008 and therefore have done a tremendous amount of research on the topic. My findings indicate that keyword searching has "hit a wall" and therefore the widespread use of conceptual search is going to explode in 2009 and become a mainstay technology at the foundation of ECA and other eDiscovery data analysis.

Industry Turmoil
I agree with everything that Sonya said in regards to the current state of the eDiscovery industry with respect to regional service providers and technology vendors. However, in addition to 2009 being the year of consolidation, I predict that several mainstay players are going to disappear and be replaced with new firms that are making use of new cloud computing based technology and networked/viral marketing practices. There are just too many big players with enormous overhead that are going to be able to compete.

And, as the name sake of my Blog states, it an inevitable byproduct of an industry that is going through a paradigm shift to have unexpected causalities.

Competence
I have spend the lat 36 months working with law firms, general counsel, litigation technology vendors, regional litigation service providers and eDiscovery consultants on how to effectively survive in the new world of eDiscovery. And, the major stumbling block or industry impediment to success that I found in 2007-2008 is right in line with what Sonya points out in referencing Ken Wither's speech at Georgetown’s Advanced eDiscovery Institute this November suggesting that there are too many lawyers who think they know how to litigate in this “electronic” day and age. They may know how to litigate, but they don’t know how to find the information, review it effectively, and keep out privileged information in a cost effective way.

Let's hope for the sake of the industry that 2009 will definitely be the year when the competent survive and the incompetent fall.

The full text of Sonya's post is as follows:
When a new year rolls around, people immerse themselves in making resolutions they have little chance of sticking to or they make predictions about the year to come. I am going to stay away from making resolutions about weight loss that I won’t keep and, instead, focus on trends and predictions about eDiscovery for this coming year.

Cooperation (and Collaboration)
A trend that emerged in the latter half of 2008 and is gaining momentum right now is Cooperation. [Note: I have lumped cooperation and collaboration together because one leads to the other.] Cooperation among lawyers, even while being adversaries, is a hot topic right now. There are many indicators of this cooperation as a trend, but there are three examples that are fairly illustrative of it.

First, The Sedona Conference® has issued its new Sedona Conference Cooperation Proclamation, which, as of September 30, 2008, had been endorsed by 24 state and federal judges from coast to coast. This document basically takes us back to the basics of why we have the Federal Rules in the first place (see Rule 1), which is to exchange/share information and prevent evidentiary surprises at trial. I think the trend is going to quickly expand beyond the judges to include more practitioners and, more heartening, to include the clients. Corporations are going to sign on to this Cooperation Proclamation in droves and, at the same time, they will expect their outside lawyers to do so as well. A prime indicator of this trend was that there were more in-house lawyers at the Sedona Conference Annual Meeting in Palm Springs this November than at any other meeting of Working Group 1. If you are in-house counsel, I highly recommend getting involved with this working group and coming to the mid-year or annual meeting. In-house input is extremely important and is a voice that can be drowned out easily by the defense bar voices. So, the bottom line is that the clients are getting wise to the costs associated with not cooperating and will start requiring their outside counsel to support the Cooperation Proclamation and act accordingly, on their behalf.

Two cases that need to be highlighted as a part of this cooperation trend are Judge Grimm’s Manica opinion from October (see Ralph’s Prior blog for more detailed info) and U.S. Magistrate Judge Deborah A. Robinson’s default sanctions award, in Moore v. Chertoff, Civil Action No. 00-0953, dated December 17, 2008 (also see her detailed opinion of the same day on the discovery violations in the discrimination case that led to this severe sanction).

The Opinion by Judge Paul Grimm for Mancia v. Mayflower Textile Services Co., Civ. No. 1:08-CV-00273-CCB (D. Md. October 15, 2008) highlights cooperation as it is mandated by the Federal Rules - it isn’t even about electronic discovery per se, just discovery. It talks about playing hide the ball and making things difficult for the other side and basically comes out on the side of common sense. Don’t just copy a set of interrogatories — do your job and tailor them to the case and situation AND keep in mind what is at stake. Is it bet-the-company litigation or is it $1M — act accordingly, cooperate accordingly. Judge Grimm is a wise man and practitioners would do well to read his opinion. I think it is the first of many by other judges that will say the same thing - something akin to what we all learned (or were supposed to learn) in Kindergarten: “Play Well With Others.”

The second case I want to highlight under the cooperation trend/prediction, Moore v. Chertoff, is a recent case about the Secret Service and its hiring practices. Judge Robinson harshly worded opinion of December 17, 2008 was just the latest in a case first filed in 2000 that already had nine orders to compel and three sanction orders. It seems that it is taking the Secret Service a long time to “get the memo” on cooperation. Under the magistrate’s sanction, the Secret Service (which says it will appeal the order) will be barred from presenting its own evidence or witnesses when the lawsuit goes to trial and is limited to cross-examination of plaintiff witnesses. That is a harsh penalty for not cooperating. Unfortunately, I think we will see more sanctions orders like this before we start to see genuine cooperation.

Controlling Costs
2009 will bring a laser-like focus on cutting costs. With the general economic malaise and uncertainty until the actual change in Administration, corporations are going to look at many, many ways to cut costs. Litigation is an easy target (and a big one too).

Given the volume of data and the expense of reviewing documents and specifically, reviewing for privilege, corporations are looking for ways to cut costs throughout the litigation process. At a recent e-discovery meeting in November, a lawyer mentioned one case where privilege review was 20% of the review costs. That is ridiculous and corporations shouldn’t be paying that kind of money to review for privilege (see Use Technology to Your Advantage below).

Costs can be controlled in any number of ways (in fact, I do a 1-2 hour CLE on this topic; feel free to contact me if you are interested in doing this at your law firm or corporation) and should be scrutinized from the beginning of any litigation. The GIANT elephant in the room is that law firms get paid a ton of money to do document review and they don’t want to give up that cash cow. Well, I have seen many corporations over the last few months send out RFPs to 1) consolidate their litigation among law firms who are cost conscious (even to their own detriment given the review cash cow I already mentioned) and 2) consolidate the work among a group of preferred vendors. Both of those tactics are successful ways to control costs.

I think corporations are also taking back control of their litigation to minimize the spiraling costs of discovery and to really control the decision-making about the litigation (when to settle, when to fight to the end, etc.)

Two other ways to control litigation costs are to define a repeatable process and to assign a team who is responsible for that litigation. Defining a repeatable process is hard work, but can be very rewarding in terms of peace of mind, sanity, and lower costs. A repeatable process can include any part of the discovery (or litigation) process: from how you collect data, to how your data is de-duplicated, to how the data is reviewed (or not), to how the data is produced. If you have any of these parts of the process defined up front (or the corporation does for you), then there is a lot less wasted time, fewer periods of indecision, and less running around like a chicken with your head cut off! Repeatability also means more defensible, which is also showing up as an issue addressed in the courts - is your process defensible (see Ralph’s blog on Judge Facciola’s opinion in O’Keefe).

Assembling a cracker-jack team is a great way to control costs; the team is familiar with your data, with your process, your outside counsel, your preferred vendors, your way of doing things, and above all else, is familiar with your business. The team isn’t always going to be the same size - the size of the team will depend on the size and magnitude of your litigation.

The bottom line for controlling costs is to understand what you are buying (from vendors and outside counsel) and what you are not buying, as well as understanding the value of what you have bought.

Effective Information Management
Litigation is no longer a silo function in companies. Litigation is being looked at as a whole with document retention, document (or records) management systems, litigation hold requirements, and compliance requirements. At the heart of the issue with any of these functional areas is the management of information - can you find what you want, when you want it? Most of the time the answer is no. I have to spend way too long looking for it, if I ever find it (just look at your inbox to test this belief).

IT people may become a litigator’s new best friend - can they speak intelligently about the data, how it is kept, where it is kept, and how accessible it is or isn’t? These are all traits that now matter in litigation. Data maps showing a corporation’s data can go a long way to help your litigation team be prepared for a meet and confer. All of this rambling is really a long-winded way to say: who manages and how you manage your information are of paramount importance now.

Cases and court opinions are catching up to real life. I think corporations and their outside counsel took a wait and see attitude with the change in the Federal Rules. Now that the new rules have been around for two years, more and more lawyers and judges are getting comfortable with them (and they have even realized that the sky didn’t fall, as predicted by some). The impact of the rules is catching up to real life in terms of the opinions of Judges; i.e. text messages are now discoverable - weren’t they always??? — Flagg v. City of Detroit, 2008 WL 787061 (E.D. Mich. Mar. 20, 2008).

Given that almost all information starts out as electronic now and that the volume of data is ever expanding given the cheap cost of storage - we have to find better ways of searching and retrieving the right information. Most cases come down to a handful of important documents - finding that handful of important (or hot or smoking) documents quickly and efficiently, not to mention cost effectively, will be what drives most decisions this coming year.

Use Technology to Your Advantage
There are so many new technologies (and old ones resurfacing in the litigation context) in this area, that it is impossible to keep up with them all. Every vendor sounds like the other - just walk the halls of LegalTech and you will find that every vendor says they do it all when it comes to electronic discovery. I find it hard to believe that a coding and scanning vendor is a forensic expert (but I’ll leave that to you to decide). Educate yourself as to what tools and technology are out there and how they are best used.

I was asked by a lawyer at a very large law firm while I was giving presentation on search and retrieval technologies why one would use clustering, if the cluster isn’t what you want to see - that illustrated my point perfectly - you wouldn’t. Clustering technologies have their uses, but it may not be the “use” you need at the moment. Use the right tool for the right problem, not one tool for every problem. I am seeing law firms license software (that has one purpose) and use it for all clients for all matters because they have paid a hefty licensing fee and now are trying to get a good return on their investment — this may be doing their clients a disservice if it doesn’t fit their needs for that particular litigation. Using the right tool for the right problem is easy to say, but much harder to do, because you often don’t know what problem you have until you poke around in the data a little bit. If you have keyword culled out most of the data, you will never really know what technology would best suit your problem because you will most likely not figure out your problem. It will have been culled out prematurely.

So that brings me to my next point in using technology to your advantage - is keyword search dead?

Keyword search is good if you want to look at a slice of data in time versus find everything related to a topic or the context of a document. Keyword search can be over-inclusive or under-inclusive depending on the keywords you are using in your search. For a more comprehensive discussion on keyword search and other search and retrieval methodologies, see the Sedona Conference’s Best Practices Commentary on the Use of Search and Information Retrieval Methods in E-Discovery (August 2007). (For more information, I also do a CLE on these alternative approaches to keyword search). Can you just walk in to a meet and confer with a key word list and hope that your opponent will agree with it? Unlikely. Even judges are cautioning against this tactic. Saying - if you do that, you must live with the results. See Henry v. Quicken Loans.

Given the Blair& Maron study (David Blair & M.E. Maron, An Evaluation of Retrieval Effectiveness for a Full-Text Document Retrieval System, 28 Com. A.C.M. 289 (1985)), I can’t believe law firms are still advocating that, and corporations are still paying, humans to review documents (for relevance or privilege). [Note: Ralph explains the study and comments on the Sedana Search & Retrieval paper in one of his prior blogs.] Technologies are available to minimize the number of relevancy and privilege decisions a review team needs to make. Making 4,000 relevancy calls certainly sounds a lot better than making 4,000,000 relevancy calls. One of the tools that can be used to do this is referred to as automated review or technology enhanced review.

Methods like this technology enhanced review method can and should be used for e-discovery and judges have alluded to their acceptable use in various opinions. See Judge Facciola’s comment about “where angels fear to tread” in his O’Keefe opinion and you will see what I mean; or you can see one of his prior cases for his first hint that concept searching may be a better way to go than keyword search. I also spoke to Judge Grimm while at the Sedona Working Group 1 meeting in November and I asked him (only half-jokingly) when he was going to come out with an opinion that said these tools were OK to use and he said “I thought I already had.” See his Victor Stanley opinion.

Another thing that I am seeing that is causing a lot of confusion in the market place is the use of word analytics. What does it mean? Well, a good lawyer answer would be, “it depends.” Analytics can mean what you want it to mean, kind of like statistics. Analytics can be the analysis of data from a counting perspective - how many files, what file types, what were the words used in the data set (an index), etc. And all of these things can be graphed so that they look nice (and visual learners can grasp the meaning more readily than reading all of that text and numbers). But is that really what is meant by analytics???

“Real” Analytics involves computationally difficult modeling, which isn’t quick or easy. So, look under the covers when vendors tell you they do analytics to see what type they are really talking about. (See Competence below)

So, the bottom line for using technology to your advantage is that there is a lot out there, and it is a lot of technology that lawyers may not be familiar with (who knew you needed to be a statistician? I thought I went to law school so I didn’t have to do this math stuff? Isn’t that what you are thinking right now?) So, be creative in your problem solving and see what technology you can use to your advantage to save you (or your client) a ton of money.

Industry Turmoil
Litigation Support has always been a fractured industry: it is full of regional companies that blow-back or scan and OCR documents, or mom and pop type outfits that can help copy documents when you are in a bind, but they cannot handle large cases or electronic data. Over the last few years, shops that do coding and scanning have tried to convert themselves to a technology company by licensing dtSearch (or other search technology) to keyword search electronic data. This is not meant to cast aspersions on companies doing this, since they need to find a new sustainable business model to survive in an ever a changing industry. Over the last few years, many new companies have emerged that have written their own software or licensed someone else’s and have applied the technology to electronic documents.

Companies are being acquired left and right; lit support companies AND law firms are going out of business left and right. As an example, companies in risk management see the connection to litigation and have bought companies on the litigation side. Acquisitions are difficult in the best of circumstances. Integration of the technology and the people is difficult even when both companies want the deal to happen. I was at Intuit when we were acquiring a company a month and some acquisition integrations were easier than others. And the integrations are time consuming and de-focusing from the core business. Sometimes it can take a year before the merged company regains its focus.

I think the lit support market (or litigation market) is fundamentally relationship based, which many software companies entering this space don’t realize. Currently, the relationship matters more than having the best technology. The litigation market will move slowly away from a purely relationship-based business because the effective use of technology will require it, but this change will take a few years.

Despite these happenings, this industry will continue to be fractured - we are trying to solve many complex problems all at the same time - which means that it will take awhile to sort it out and find a solution that fits litigation, compliance, records management, governance, and risk management. I am not sure that it will even happen. Finding a one-size fits all solution is a tall order and no one company (or law firm, for that matter) can currently do it all.

All I can say is - when hiring outside law firms, or any vendor — do your homework, check references, ask about future plans, exit strategies, profitability, etc.; no question should be off limits when so much is at stake in a litigation matter! Lots of carcasses will litter the roadside of the litigation support industry this year; you don’t want your law firm or vendor to be one of them.

Competence
I tried to keep this list down to five major trends/predictions, but this one is too important to not have it’s own section: competence. I think Ken Withers speech at Georgetown’s Advanced eDiscovery Institute this November was spot on when he suggested that there are too many lawyers who think they know how to litigate in this “electronic” day and age. They may know how to litigate, but they don’t know how to find the information, review it effectively, and keep out privileged information in a cost effective way. Competence - in knowing where to look for information, what types of information, how to analyze it, etc. - are all skills that lawyers (or someone on their staff or team) need to develop in order to be truly competent. You may not find all of these skills in one person, but surely you can assemble a team to be competent in all of these areas. I would dearly love to see more effective use of tools and technology, so that lawyers could spend less time reviewing documents and drafting privilege logs!

I think lack of competence has led to some disturbing behavior and, as a General Counsel, I hope that this behavior doesn’t become a trend. The sometimes contentious relationships between in-house and outside counsel is worsening. Examples of this range from Zubulake, where in-house counsel simply sent an email and hoped that a litigation hold order is followed - they have to proactively follow up on that litigation hold order - to Qualcomm, where sanctions and fines resulted because they played hide the ball, to suits between vendors and the people who hired them (Sullivan & Cromwell suing EED, for example). These are trends and happenings that I would like to see end. See the Cooperation section above.

I want to end by saying this is a fascinating industry and is a time of turmoil so — Get in, hang on, it’s going to be a bumpy ride in 2009.

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