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The eDiscovery Paradigm Shift

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Saturday, January 21, 2012

The Dangers of Do-It-Yourself eDiscovery: A Warning to Lawyers and Business Leaders.

The goal of eDiscovery is to acquire relevant electronically stored information (ESI) and admit relevant and useful ESI into evidence. While ESI may be used for other purposes, such depositions or settlement negotiations, if the ESI is not gathered properly, it will not be admissible into evidence. Such a result would waste both the time and cost expended to obtain the ESI. Lawyers should not gather ESI personally and the person who does the collection should be qualified to do such work. Otherwise, the ESI may not be admissible and significant damage may be done to a party’s case.

The Lawyer as a Witness. Lawyers who gather ESI directly face several dilemmas and dangers. One of the largest concerns is the lawyer becoming a witness in the case. American Bar Association Model Rule of Professional Conduct 3.7 prohibits the lawyer from acting as the lawyer in the case and being a necessary witness. Rule 3.7 states:

(a) A lawyer shall not act as advocate at a trial in which the lawyer is likely to be a necessary witness unless:
(1) the testimony relates to an uncontested issue;
(2) the testimony relates to the nature and value of legal services rendered in the case; or
(3) disqualification of the lawyer would work substantial hardship on the client.

(b) A lawyer may act as advocate in a trial in which another lawyer in the lawyer's firm is likely to be called as a witness unless precluded from doing so by Rule 1.7 or Rule 1.9.

The comment 2 to Rule 3.7 states:
The tribunal has proper objection when the trier of fact may be confused or misled by a lawyer serving as both advocate and witness. The opposing party has proper objection where the combination of roles may prejudice that party's rights in the litigation. A witness is required to testify on the basis of personal knowledge, while an advocate is expected to explain and comment on evidence given by others. It may not be clear whether a statement by an advocate-witness should be taken as proof or as an analysis of the proof.

In the D.C. Bar in Ethics Opinion No. 228 expanded upon the purpose of this rule:

Beyond the confusion that this combination of roles might create, the rule is justified on at least three other bases: (1) it is necessary to prevent the possibility that, in addressing the jury, the lawyer will appear to vouch for his own credibility; (2) it will prevent the difficult situation that occurs when an opposing counsel must cross-examine a lawyer-adversary and seek to impeach his credibility; and (3) the rule also will prevent the implication that the testifying lawyer is distorting the truth for his/her client’s benefit.

Citing Culebras Enterprises Corp. v. Rivera-Rios, 846 F.2d 94, 99 (1st Cir. 1988), citing Bottaro v. Hatton Associates, 680 F.2d 895, 897 (2d Cir. 1982); International Electronics v. Flanzer, 527 F.2d 1288, 1294 (2d Cir. 1975); MacArthur v. Bank of New York, 524 F. Supp. 1205, 1208 (S.D.N.Y. 1981).

Authentication of ESI. Any person who gathers ESI must be able to authenticate and lay a foundation for that ESI. “Authentication” simply means that the person called to admit the ESI must prove that the ESI is what he or she claims it is. That person must be able to lay a foundation for the ESI.

To authenticate the evidence, the person called to testify may need to establish the following, depending upon what is sought to be introduced and the issues raised:

How the ESI was gathered.
Where the ESI was stored.
Who had access to it.
Establish the chain-of-custody
Whether other ESI was also located.
Whether a thorough search was conducted.
Whether the ESI sought to be introduced was altered from its original state.
Other essential details.

Who should be entrusted with the responsibility to gather the ESI? Who should take the witness stand to testify at trial? Certainly, the law firm’s paralegal, secretary and investigator should not conduct the ESI search unless that individual is qualified to establish the above-listed details and will lay the appropriate foundation for introduction of the ESI.

When gathering evidence it is usually not clear whether the evidence will be challenged when the party seeks to introduce it. Thus, the evidence should be gathered in a thoughtful manner that will withstand future challenges.

If ESI is gathered improperly and a party is unable to lay an appropriate foundation to authenticate the ESI, that evidence will not be admitted into evidence. This could be devastating to the case, depending on how critical the ESI was.

Just as experts are hired to provide opinions and establish essential facts, experts should be used to gather ESI. Ideally, the expert will have both technical are needed to search for, gather and introduce ESI.

The person who gathers ESI should also be a good witness. Parties must generally take witnesses as they come. There is very little control over who witnessed particular facts. However, when gathering evidence, parties are given the opportunity to select the witness. So, there should be some assurance that the person who gathers ESI will be a competent witness who can be depended upon. This witness may end up being the critical witness in the case.

Do-It-Yourself eDiscovery Software Tools. Some eDiscovery software tools are marketed directly to lawyers and this is clearly a terrible idea. A lawyer should not gather ESI if he wants to remain the attorney in the case or introduce the ESI into evidence. If the lawyer chooses to gather ESI, he may even be committing malpractice. Do-it-yourself software tools were intended to reduce the cost of eDiscovery and place direct control over the ESI in the hands of lawyers and business leaders. However, they may have unintended consequences.

The lawyer cannot use these tools to gather ESI or she may be disqualified as the lawyer in the case. Only a person qualified to testify at trial should use these tools to gather ESI. Ideally, this person would be an expert.
Thought must be given to who and how ESI should be gathered before it is obtained. A little bit of caution early will be rewarded later.



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Monday, August 31, 2009

The Critical Need for eDiscovery Certification

Having spent most of career assisting the Global 2000 to utilize leading edge information technology, I am a big proponent of industry certifications.  Therefore, I wanted to post an article titled "The Critical Need for eDiscovery Certification" by Chere Estrin that appears in the August 30th  LA Legal Careers Examiner.  Chere is leading a very important effort to define and expand certifications in the eDiscovery market.

The full text of the article is as follows:

Today's screaming for qualified e-discovery professionals has reached an unprecedented volume. Recently, Socha-Gelbman published an overview of the results of their annual survey on the Legal Technology News site.

One of the most important single observations from it is the shortage of expertise in the market-place with providers, law firms and corporations reported as "fighting each other for the few people who actually understand what is involved in handling electronic documents". That is significant because the lack of qualified professionals can only grow. Predictions of 20%- 25% growth in the field does not guarantee that a generation of skilled and knowledgable people are simply going to pop up.

Most litigation support staff learn on the job. Many are victims of degenerative on-the-job training. That is to say, the trainer received inadequate training; he/she trains another individual who receives even more inadequate training; that person trains another who now receives twice as much inadequate training as the previous inadequately trained individual and so on and so on and so on.

Most law firms and vendors do not have substantive ediscovery training programs. There's plenty of continuing ed and in-house seminars but no real comprehensive long-term courses nor exams to certify core competencies. Reputations and careers are at risk.

Further, law firms hesitate to spend money on any employee who is not slated for partnership. Firms and vendors alike may hire a person from another position i.e., litigation paralegal; computer technician or someone from outside the field, to transition into the lit. support field. Only after plenty of trial and error (possibly on your case), are they called an "expert". There is no test, certification nor standards to enter or stay in this relatively new profession.

As a result of this crying need from judges, law firms and vendors alike, a new non-profit organization, The Organization of Legal Professionals (www.theolp.org) has been formed for the purpose of providing an exacting and tough certification exam to establish core compentencies. This organization has assembled a blue ribbon Board of Governors and Advisory Council. The names of these legal icons are the best in the nation and beyond.

The benefits to law firms, legal departments and vendors alike are tremendous. Just a few include the delivery of higher level quality services; better adherence to risk management; lower malpractice rates; and assured skills and competencies in a new profession that at present, has no barriers to entry.

We need your help. We need you to join and support us. We need you to help spread the word. The lack of qualified people in the fastest growing arena of litigation is unprecedented. And now, there is a way to help manage and control the problem.

Please go to www.theolp.org and join as a member, sponsor, student member or affiliate partner. If you cannot join at this time, feel free to get on the mailing list. Or, join us on the Advisory Council for 1-2 hours per month. Become a Subject Matter Expert and be in on the ground floor of this exciting adventure in solving a major problem in the legal field today.

The enormous challenges that have already been met by lit. support stars and hard-working, dedicated and persistent individuals in this field today should not be underestimated nor dismissed. It's simply time to take a look at the future and who will be entitled to call themselves an e-discovery expert and why.

I look forward to your thoughts. Please feel free to contact me or anyone on the Board of Governors or Advisory Council directly.

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