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Integreon Announces Single Source eDiscovery

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Tuesday, July 22, 2008

Integreon Announces Single Source eDiscovery

In a followup to my recent post from July 2, 2oo8 titled "eDiscovery Single Source Solutions", Integreon Managed Solutions, Inc., the global leader in integrated Knowledge Process Outsourcing (KPO), has confirmed the interest in providing single source solutions by announcing the launch of “Doctane”, a complete discovery management solution, which simplifies litigation project management, reduces the total cost of litigation and improves the predictability of litigation expense budgets.

Doctane offers a full suite of discovery services which can be integrated or selected as stand-alone components, at a fixed price per document including: Discovery Management Consulting; Data Collection, Processing, Analysis and Early Case Assessment; Data Hosting; Document Review and Production. Doctane is operated entirely in-house by Integreon, so clients benefit from the “one stop” convenience of managing all their discovery requirements with a single service provider.

Integreon has chosen MetaLINCS, Attenex, Concordance FYI and CaseLogistix as its best-in-class technology partners and Offers the flexibility of rapid start, cost control, and round-the-clock review teams with a choice of in-house, full-time staff attorneys to conduct privilege and responsiveness reviews from wholly-owned domestic centers in New York City, Fargo, ND (USA) and offshore centers in Mumbai and New Delhi (India), and Manila (Philippines).

As previously stated, I believe that vendors such as Integreon that go down the single source solution route are absolutely on target with market demand and as such will be one of the survivors as the market shakes out the pure players. However, from a users perspective, I would be more concerned with the risk associated with a player like Integreon that is taking a best-of-breed technology approach and is therefore at the mercy of the actually software vendor than with a player such as Case Central, Autonomy or Clearwell Systems that actaully owns their own technology.

Please note that as my next followup to eDiscovery Single Source Solutions, I am planning to review The OneO® Discovery Platform, an recently announced offering by Orange Legal Technologies out of Salt Lake City.

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