Monday, August 24, 2009

Six Sigma and eDiscovery

Having spent most of my career providing the Global 500 with leading edge technology to improve their business processes and reduce costs, I have been intimately involved with Six Sigma for many years.

Now that I am focusing on brining leading edge technology and associated services to eDiscovery, I would imagine that once again I will be relying on Six Sigma and lean Six Sigma as the foundation to improve litigation processes and reduce eDiscovery costs.

Granted, terms like Six Sigma, Business Process Improvement (BPI) and Centers of Exellence (COEs) will make most litigator's eyes glaze over. However, now that the trend is clear that eDiscovery is moving to the enterprise, Six Sigma is alreay a well established practice and therefore applying it to eDiscovery will not seem at all odd or out of place.

As a place to start, I am planning to conduct an informal survey of players ni the eDiscovery market to determine the current status of Six Sigma utilization and any plans for futture use. As such, any input will be welcome and greatly appreciated.

1 comment:

  1. Hi Charles, Six Sigma is indeed applicable to electronic discovery. Integreon (a provider of e-discovery services) currently follows Six Sigma practices. Take a look at http://www.integreon.com/news-insight/certifications.html for more details.

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